PARTY FAQs

Thank you for choosing Joey’s Outback Adventures for your child’s party! Our goal is to provide you with a safe, clean, and wildly fun environment. With your fantastic party host, your party experience will not only be a blast, but full of lasting memories.

 

You will be assigned your own party animal host. Think of them as your own personal assistant for:

  • Arranging the cake, presents, decorations, etc. In your party room.
  • Setting up and serving any food or drinks for your guests.
  • Catering to your needs.
  • Calling kids to the room for food and cake.
  • Keeping your party room clean throughout your stay.
  • Ensuring you receive a visit from Outback’s “Joey”.
  • Helping to load any items (presents, food, etc.) into your vehicle.
  • If you need anything else, please feel free to ask.

We will call you the week prior to confirm details of your party. This is your chance to make us aware of any changes or special needs. If at the time of your party, you have more children than your final headcount, it will be an additional $14 per child. Any additional charges incurred during your visit will be charged to your tab and can be paid at the end of your party.

 

Frequently Asked Questions:

 

How long is our Party Time?
Your reservation gives you 2 hours in the party room, although your playtime lasts for the rest of the day.

Do we get the whole facility for our party or group?
You receive a private room for eating and celebrating, however your playtime is not private.

Am I able to add additional items to my package the day of the party? If you need anything at all feel free to ask your party host. Some items such as a large pizza cannot be added but most items can be. A party tab is kept for you to purchase additional items. At the time of your departure, all charges will be added to your total at check-out time.

Can I bring in my own food/and or drinks?
You may bring in your own cake and candles or we can custom order one for you.  However, outside food and drink is not allowed. We will provide a lighter and a cake knife.

How long before my party starts can I arrive?
You can arrive 10 minutes prior to your scheduled party time and after your party ends, play for the rest of the day.

Is my deposit refundable?
Your deposit is refundable up to 30 days before your party. We are sorry however, once within the 30 days we cannot refund the deposit.

If you have any additional questions about your party, please contact us. We are always happy to help you.

Thank you for choosing Joey’s Outback Adventures and have a G’day!